What should we do If the screen on your iPhone, iPad, or iPod touch doesn‘t respond to touch ?
If your touchscreen responds slowly, inconsistently, or
doesn't respond at all, follow these steps.
Make sure
that your hands are clean and dry, then try these steps:
1.
If you have a
case or screen protector on your device, try removing it.
2.
Clean the
screen with a soft, slightly damp, lint-free cloth.
3.
Unplug your
device.
4.
Restart your device. If
you can't restart it, you can force restart your device.
If your
touchscreen still doesn't respond like it should, contact Apple Support or take
your device to an Apple Retail Store
or Apple Authorized Service Provider.
If you have
an iPhone 6s or later that isn't responding properly to 3D Touch presses, you
can adjust the settings:
1.
Go to
Settings > General.
2.
Tap
Accessibility > 3D Touch.
3.
Then adjust
the sensitivity of the setting.
·
Find out what
to do if your screen doesn't
rotate.
·
If your
screen is cracked or shattered, set up repair service for
your iPhone or iPad.
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