What should we do If the screen on your iPhone, iPad, or iPod touch doesn‘t respond to touch ?
If your touchscreen responds slowly, inconsistently, or doesn't respond at all, follow these steps. Check your touchscreen Make sure that your hands are clean and dry, then try these steps: 1. If you have a case or screen protector on your device, try removing it. 2. Clean the screen with a soft, slightly damp, lint-free cloth. 3. Unplug your device. 4. Restart your device . If you can't restart it, you can force restart your device . If your touchscreen still doesn't respond like it should, contact Apple Support or take your device to an Apple Retail Store or Apple Authorized Service Provider . Adjust your settings for 3D Touch If you have an iPhone 6s or later that isn't responding properly to 3D Touch presses, you can adjust the settings: 1. Go to Settings > General. 2. Tap Accessibility > 3D Touch. 3. Then adjust the sensitivity of the setting. Get more help · Find